What is SWGFL Whisper™? Who is it for?
It’s a reporting route for any concerns that anyone in the School community might have, but in particular issues that affect the safety and well-being of pupils and staff. It can be used by pupils, parents or staff to report an issue to the School anonymously.
How do I use the service?
Just click on the SWGfL Whisper button, a copy of which is shown below.
The system does not collect any online information from you. You can choose to leave your name and contact details if you want to.
Sharing things that upset you is not always an easy thing to do. SWGfL Whisper is designed to act as another way you can tell a responsible adult at the School about any issues that you or others might be having. Sometimes that way might be easier than a face to face meeting.
What can I report?
This might include:
Is reporting to Whisper really anonymous?
SWGfL Whisper has been designed for users to be able to report electronically, and in private, through an online system that goes to staff responsible for dealing with your report. Your personal details and not shared or stored as part of that process, unless you choose to include them.
When you make a report, you have the choice of including your personal or contact details or reporting anonymously. The message that the School receives will only have your information if you have sent it.
The SWGfL Whisper system will not record or store any information on its servers.
Who do my reports go to?
When you send your report through the SWGfL Whisper system, it goes directly to a school email address. The report will be dealt with by Mr Tucker, Mrs Craven and Miss Hickmott.
What can I expect to happen?
This depends. The School has a duty of care to deal with any issues that involve the safety or well-being of pupils, so you can expect it to be acted upon.
If you haven’t left your details but wanted to pass on information about someone or something that you are concerned about, the School will investigate the issue further using the information you have provided. This could mean talking to the people directly involved or any other possible bystanders.
If you have left your details it is assumed that you need someone to get back to you or you are happy to discuss this further. In most cases this will be one of the staff named above.
How long will it take?
We aim to respond to your reports within 24 hours during school time. At weekends and during school holidays when the School is closed, it will take slightly longer for us to respond.
To fully investigate some issues will take longer, depending on the complexity of the case.
What happens if my problem can’t be solved?
Not all issues that are reported can be solved. But reporting these things have a lot of other benefits.
Very often they can raise awareness of an issue across the School and things can change because of that, through discussion and education.
While your report may not get the solution you want to see, reporting bad behaviours can also stop them happening to others. If people know their unacceptable behaviour will be reported they are less likely to do it and this can have a positive effect across the whole school.